Questions clubs ask us.

A WordPress site (WordPress 6.8 or newer, PHP 8.1 or newer) with any theme, block or classic. WooCommerce is only needed if you want online payments.

Yes: the user guide covers every screen and setting with examples. Read it online or download the user guide (PDF).

Most clubs are live in an afternoon: install the plugin, add a location with its opening hours and rules, add your courts, and put the Court Booking block on a page. Getting started walks through it step by step.

Any court sport: tennis, padel, badminton, pickleball, squash and more. You can edit the sports list and each sport's formats, such as singles and doubles, and how many players each needs.

No. Add as many locations as you run, each with its own courts, opening hours, rules and page. Court Managers can be limited to the locations they work at.

Yes. The booking pages use your theme's fonts and colours automatically.

Anyone can see what's free. To book, players log in or create an account on your site, so bookings, limits and cancellations belong to a person. Their partners can be other members, people on your club list or guests added by name.

Yes. Staff book for a player from the calendar, once or every week, and can ignore the booking window, limits and opening hours when they need to. Double bookings and blocked times are always refused.

Yes, where you turn on Regular bookings in the booking rules and set the maximum number of weeks. Staff can always create regular bookings.

From My bookings on your site. Your cancellation policy decides how much they get back depending on how late they cancel.

Players can ask to be emailed when a court frees up at the time they want. Everyone waiting for a matching slot is told as soon as one does.

Yes: limits per player and per WordPress role, for example two upcoming bookings at a time. Only late cancellations count towards them.

Only for online payments. Without it, players book and pay at the venue. With WooCommerce, each booking gets its own order paid on WooCommerce's payment page (the shop cart isn't used).

Any WooCommerce payment gateway. Refunds are automatic where the gateway supports them; if it doesn't, the booking is marked “Refund to issue” so staff can refund it in WooCommerce.

The court is held while they pay, 15 minutes by default. If they don't pay in time, the booking is cancelled and the court is free again, and players waiting for that time get an alert.

No. You pay a fixed licence fee: €9.99 a month, €95.99 a year or €299.99 once, excl. VAT. Online payments go through your own gateway, straight to your account.

Yes. Prices include VAT, and quotes, emails and orders show the VAT included.

Start it from the plugin's licence screen: 3 days with everything included, no card needed. When the trial ends without a purchase, booking pauses until you activate a licence; nothing you set up is lost.

If your licence lapses, ManageCourt pauses until you renew: the admin shows only the licence screen, and booking pages tell players that online booking isn't available at the moment. Nothing is deleted. Renew under ManageCourt → Account and everything works again, exactly as you left it. Monthly and annual licences renew automatically; a lifetime licence never expires.

While your licence is active, new versions appear in Dashboard → Updates like any other plugin, and automatic updates work. Your data is kept and any database changes run by themselves.

One plan with every feature: €9.99 a month, €95.99 a year or €299.99 once for a lifetime licence, excl. VAT. See Pricing.

One. Each licence activates ManageCourt on one website; moving it, for example from a staging site to the live one, is done under ManageCourt → Account. Agencies buy one licence per club site.

Within 7 days of purchase, if ManageCourt has a bug or problem that we can't resolve: that's our money-back guarantee. The free 3-day trial lets you check it works for your club before you pay.

Yes. People appear in the player search only with their consent: by their own choice, or by a club default that an administrator can turn on only after confirming consent. Personal data can be exported and erased with WordPress's privacy tools, bookings are kept for your records with the name and email removed, and suggested privacy-policy text is added for you.

In your own WordPress database, on your hosting. ManageCourt doesn't send your bookings or players anywhere else.

Nothing, unless you turn on “Delete all data when the plugin is deleted” in ManageCourt → Settings → Privacy & data. Deactivating never deletes data.

Yes, from a CSV file, including files saved from Excel in Greek. You choose whether imported players can be found in the player search, after confirming you have their consent.

Yes, with WPML and Polylang: translate locations, courts and email templates. Every text in the plugin can be translated.

Each recipient's own WordPress language, when your site has a translation for it, so players get emails in the language they use on your site.

Yes. ManageCourt is a standard WordPress plugin with a full user guide, blocks and shortcodes. Buy one licence per club site; it can be moved from your staging site to the live one.

Yes: actions, filters and a REST API are documented in the guide's For developers section.